TIDER Overseas service center strategy development

May 05,2018

For overseas customers, whether the after-sales service is timely is the main consideration for them to choose overseas brand products. With the growing sales of our products in Africa, TIDER have established an after-sales service center in Africa in early March this year in order to better serve our overseas customers and ensure that our customers can get the corresponding machine parts in time. And the technicians of the company also take charge of repair & maintenance for our machines in Africa. They have first-class technical strength and are equipped with the ability about spare parts repair, equipment maintenance and professional technology.

TIDER technician provides training to local regular customers about the maintenance and repair of products such as log loader, wheel loader, and forklift,which owns high praise from customers. They think this training is necessary and would greatly help to delay the life of the machine.


The biggest advantage of overseas service center is that it can guarantee the timeliness of services to the maximum extent and enhance the brand's influence and reputation abroad. In the the furture, TIDER company will combine Chinese “One Belt and One Road” to promote the work style of “deeply cultivating and cultivating” and actively seek for new market development opportunities.